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Train Assist Provides Expert-Led Self Service Training for Your Employees

Empower your new employees to embrace isolved and eliminate time-consuming training from your own to-do list with live Employee Self Service user training delivered by PNI • HCM.

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Train Assist Provides Expert-Led Self Service Training for Your Employees
Your Organization is Growing Quickly. It’s Time to Call in Reinforcements.

Facilitated isolved Employee Self Service Training for Your New & Current Employees  

Training takes time, but new employees need access to isolved early on to submit their timecards, enroll in benefits, and review documents. Accelerate your employees’ access to training – and save yourself hours of effort – with Train Assist.  

Live, Biweekly Sessions

With Train Assist, schedule expert-led Employee Self Service training seamlessly into your onboarding process without overburdening your internal teams.

Live, Biweekly Sessions

Convenient Resources

Two facilitated sessions each month give you recurring opportunities to get new employees up to speed, while an on-demand library of feature-specific training videos can cover blind spots between sessions.

Two Training Opportunities

Endless Efficiency

Train assist allows you to streamline your training processes and ensure consistent training across your teams, all while reducing your internal administrative burden.

The best part? You can focus on other critical initiatives while empowering your employees with the Employee Self-Service skills they need to succeed.

Endless Efficiency

Engaging Training is a Game-Changer 

Effective onboarding has a proven correlation to revenue growth, employee retention, and productivity. We’re here to help you reclaim your training time, empower your employees, and accelerate your growth with Train Assist.  
engaging_training

Master isolved Employee Self Service Software
in a Single Session

Come with questions, leave with confidence. In every Train Assist session, we’ll cover the tools and tips your employees need to handle routine HR, IT, and administrative tasks themselves in isolved.  

isolved_intro
An Introduction to isolved
An Introduction to isolved
logging_in
Logging into isolved 
Logging into isolved
screen_navigation
Screen Navigation 
Screen Navigation
reviewing_messages
Reviewing Messages 
Reviewing Messages
paystub
Accessing Your Pay Stub 
Accessing Your Pay Stub
w4
Completing Your Form W4 
Completing Your Form W4
direct_deposit
Adding & Updating Direct Deposit 
Adding & Updating Direct Deposit
personal_info
Updating Personal Information 
Updating Personal Information
GCP - Time & Labor Management Icon
Reviewing Time Cards & Time Off 
Reviewing Time Cards & Time Off
accessing_w2
Accessing Your Form W2s / 1099 / ACA Forms 
Accessing Your Form W2s / 1099 / ACA Forms
updating_contacts
Updating Your Contacts (Emergency / Dependents / Beneficiaries) 
Updating Your Contacts (Emergency / Dependents / Beneficiaries)
benefits
Accessing Benefits 
Accessing Benefits
isolved_uni
isolved University
isolved University

Ready to Empower Your Team?

Let’s discuss how Train Assist can help you reclaim your training time, empower your employees, and accelerate your growth.

Contact us today to schedule a consultation.

Frequently Asked Questions

What is Train Assist and how does it benefit my organization?

Our Train Assist service offers live, expert-led training for isolved's Employee Self Service (ESS) software tailored to new and current employees. By integrating Train Assist into your onboarding process, employees can efficiently master isolved while saving your internal teams valuable training hours. This streamlined approach ensures employees access essential tools early on, boosting productivity and lightening the load on your HR and IT departments.

How often are the training sessions offered, and what do they cover?

Train Assist provides expert-led training sessions twice a month. Each session covers essential isolved Employee Self Service functions, including logging in, navigating screens, accessing pay stubs, managing direct deposits, updating personal information, reviewing timecards, and more. These sessions are designed to ensure employees feel confident in using isolved for their HR, IT, and administrative needs.

Can Train Assist help reduce the number of repetitive questions my team receives about isolved?

Absolutely! You’ll gain access to an exclusive, on-demand tutorial library, which covers the specific features of isolved your team relies on most. This allows employees to review training materials at their convenience, significantly reducing the need for them to repeatedly ask basic questions – and it frees up your HR and IT teams to focus on more strategic tasks.

How does Train Assist fit into our existing onboarding process?

Train Assist can be seamlessly integrated into your existing onboarding schedule. The biweekly training sessions provide recurring opportunities to onboard new employees, ensuring they gain access to essential training early on. Current employees who need an isolved Employee Self Service refresher are welcome in these sessions as well, easing the burden on ongoing training.

Train Assist's flexibility means that it can easily align with your organization's pace and growth without overloading your internal teams.

What makes Train Assist different from other training options?

Train Assist's standout feature lies in its live training sessions paired with an on-demand training library for utmost convenience. This unique blend ensures that employees gain hands-on experience and support during live sessions while enjoying the flexibility to revisit materials at their convenience. Equipped with both ways to learn, employees retain the information quickly, gain the confidence to apply it independently right away, and know where to turn if they need a refresher.